Shipping and Delivery Policy

At Houseofgursanjh.com, we are committed to providing you with a seamless and delightful shopping experience. Every order is carefully processed, packed, and shipped with the utmost attention to ensure your products reach you safely, securely, and in excellent condition.

Order Confirmation

Once you successfully place an order, you will receive an order confirmation email containing:

• Order summary
• Billing and shipping details
• Estimated delivery timeline
• Order reference number

Please review the information carefully and contact us immediately if you notice any discrepancies.

Order Processing

• All orders are processed only after successful payment confirmation.
• Orders are typically processed within 1–3 business days, excluding Sundays and public holidays.

During festive seasons, sale events, or periods of exceptionally high order volumes, processing may take slightly longer.

Delivery Timeline

We strive to deliver your order as quickly as possible.

• Standard delivery across India usually takes 7–10 business days from the date of dispatch.
• Delivery timelines may vary depending on your location and courier service availability.

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

• Extreme weather conditions
• Flight or transportation delays
• Natural disasters
• Government restrictions
• Remote serviceable locations
• Public holidays or unforeseen operational disruptions

In such situations, we will keep you informed through email or WhatsApp. We request you to regularly check your registered email address and WhatsApp for updates regarding your shipment.

Shipping Charges

• Free Shipping on all prepaid orders above ₹2,000 within India.
  Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email along with the tracking details (where available). You can use the tracking information to monitor the status of your shipment.

Delivery Address

Please ensure that your shipping address, contact number, and PIN code are accurate at the time of placing your order. Houseofgursanjh.com will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Delivery Attempts

Our delivery partners will typically make multiple attempts to deliver your package. If the package cannot be delivered due to customer unavailability, incorrect address, or failure to respond to delivery attempts, the shipment may be returned to us. Any additional shipping charges incurred for re-dispatch may be borne by the customer.

Need Assistance?

If you have any questions regarding your order, shipping status, or delivery, please feel free to reach out to our customer support team. We are always happy to assist you and ensure you have the best shopping experience with Houseofgursanjh.com.